Terms and Conditions

Welcome to Cartz.lk! By accessing and using our website, you agree to comply with and be bound by these terms and conditions. Please read them carefully.

We strive to provide accurate product descriptions and pricing, but we do not guarantee that all information on the website is error-free. When placing an order, you are responsible for providing accurate information during the checkout process to ensure smooth processing.

Orders can be placed either as a guest or by creating an account. For payment, we accept Cash on Delivery, PayHere, Koko Pay, credit/debit cards, and bank transfers.

We offer island-wide delivery with both standard and express options. Delivery times may vary based on your location. Once your order is shipped, you will receive a tracking link to monitor your package’s status.

If you wish to return a product, please contact us within 7 days of receiving your order. The product must be unused, and in its original packaging, for a return to be processed. You can reach out to our customer support team for detailed return instructions.

We prioritize your privacy and security. All personal information provided on our website is protected through secure payment gateways and in compliance with privacy regulations.

Cartz.lk reserves the right to update or modify these terms and conditions at any time. We encourage you to review this page regularly for any changes. For assistance, our customer support team is always available via email or phone.